Is Remote Proctoring a Good Fit for Your Organization?

Remote credentialing can make testing more accessible to a variety of candidates, but it’s important to consider user experience, the potential for technical issues and privacy concerns.

An Update on Setarehshenas v. NCCPA

A federal court upheld that restricting consideration of criminal convictions in licensure decisions do not apply to private certification programs, even if gaining a certification is a condition for licensure.

Using the Business Model Canvas to Understand the Business Model for Your Credentials

A business model canvas (BMC) provides more insight into your company and helps to define value to customers. Learn more about the different uses of a BMC.

Diversity Really Does Matter: 6 Tips for Creating Work Groups

When it comes to building the right work groups for writing exam questions, diversity really does matter. Teams with a variety of experience and background are not just smarter, but more effective. Learn how you can build more diverse work groups in this article.

Improving Efficiency with Scrum

Developing a certification exam can involve many complex meetings – but is it possible to make the process more seamless? Learn how applying Scrum concepts can help teams become more efficient and accomplish more than usual.

Why Certifiers Should be Tracking the Education Hacking Trend

“Education hacking” is the process of designing one’s own education to increase the return on investment. Learn what sparked this trend and why certifiers, in particular, need to take note of it.

Applying Quality Assurance to Credentialing Programs

Quality assurance (QA) practices are foundational for certifying agencies, as they are accountable to the population they are certifying. Consider these QA tools and techniques to ensure you are delivering safe, effective products and services to your certifying population and their end users.

Your Organization’s Examination Cannot Be Valid

Are you using terms like validity and reliability correctly? Are you practicing care when communicating about credentialing programs that are  based on examination results? This article will help you think twice.

Breaking Down Commonly Used Psychometric Terms: Validity, Reliability and Fairness

Whether you work with a psychometrician or you are one yourself, it’s important for credentialing professionals of all backgrounds to understand psychometric terms. In this article,  we share visual explanations of three most commonly used terms: validity, reliability and fairness.

Granting or Denying Testing Accommodation Requests: How to Draw the Line

Credentialing organizations have an obligation to offer exams that meet the needs of persons with disabilities. Failing to meet such an obligation can cause legal issues, but providing the wrong accommodations can undermine the integrity and validity of exam results. How do you walk this fine line?


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