When establishing a credential program, organizations often overlook the infrastructure needed to operate and run it. In this high-level overview, learn what steps and considerations need to be taken to ensure a smooth operations process.

Diversity, equity and inclusion (DE&I) are at the forefront of I.C.E., with the organization looking to strategically implement DE&I strategies in tandem with its mission, vision and overall strategic plan. Hear from DE&I Task Force Chair Tracy Lofty, MSA, CAE, on the task force’s latest developments, including updates to the Ends Statements.

The state of Connecticut recently enacted the “clean slate” bill, forging new ground in prohibiting private organizations in the state from basing eligibility and disciplinary decisions on certain criminal convictions. Learn what this law means for your certifying organization and the individuals it serves in this overview from Julia E. Judish.

I.C.E. recently launched a new certification program for credentialing professionals: the I.C.E. Certified Credentialing Professional (ICE-CCP). In this overview, learn the history behind the program, the importance of an ICE-CCP credential and how you can register for the beta examination.

Due to the pandemic, many groups have transitioned to having virtual meetings as a way to safely continue making progress on exam development. After working in an online environment for over a year, subject matter experts (SMEs) may be feeling virtual fatigue. Check out these tips for keeping SMEs engaged during your next meeting.

Amy Jauman, EdD, GPHR, SMS, and Joseph Seegers recently authored the white paper, “Using Online Research Techniques to Better Understand Your Audience,” in which they looked at how attractive credentialing programs make candidates in the markets they serve. Learn more about the white paper’s key takeaways and how your group can benefit from its findings in this Q&A.

For credentialing professionals looking to gain insight into the value of their certifications, it can be wise to go straight to the source and look at the needs of the market and applicants. Take a deep dive inside the minds of job seekers and hiring managers and hear what they have to say about certifications.

Over the past year, COVID-19 has caused many groups to shift their thinking, adapt to changes and reevaluate their operations. The National Board of Certification and Recertification for Nurse Anesthetists (NBCRNA) and SeaCrest Consulting recently conducted a survey to gather information on how certifying organizations in the United States responded to COVID-19 during 2020. Read on for key findings and results.

In the spirit of continuous learning, we asked the I.C.E. Publications and Editorial Committee to share some of their go-to resources for all things credentialing and professional development. From test development to leadership strategies and legal principles, take a look at their recommendations.

In an effort to address the needs of the military community and the credentialing barriers they face, I.C.E. launched the Military and Veterans Credentialing Toolkit. Learn more about the toolkit, and how to help service members and veterans attain high-value civilian credentials.