For over a decade, the testing industry has debated the viability of remote testing for medium and high stakes exams. Accelerated by the technological and societal changes arising from the COVID-19 pandemic, remote testing has been broadly adopted. Will such a rapid market shift parallel the growth of alternative movie-delivery services and the demise of the video rental giant, Blockbuster? Five industry professionals weigh in.

The dynamic between the CEO and board chair is the single best sign of a healthy organization and critical to long-term success, but when a rift develops between these two roles, it could jeopardize the organization. Sheri Sesay-Tuffour shares insights into how the relationship between these two central figures can be strengthened through respect, trust and communication.

For those entering credentialing, learning the ins and outs of the industry can be overwhelming. Similarly, it can be difficult for those overseeing this process to know where to begin. With workplaces changing and processes shifting, we asked the I.C.E. Publications and Editorial Committee to share tips from their own onboarding experiences, and ways their organizations onboard new professionals.

With the utilization of live remote proctoring (LRP) increasing, I.C.E. and the NCCA have been committed to providing guidance to the industry for its implementation. In an ongoing effort to share best practices, I.C.E. is embarking on a study to gather insights regarding communication strategies. Learn more about this upcoming research in an overview from the Research and Development Committee.

Based on a recent review of applications that were deferred or denied by the Assessment-Based Certificate Accreditation Council (ACAC), it appears there are common misunderstandings regarding what is expected for I.C.E. 1100 accreditation. With this in mind, members of the ACAC wrote a white paper to provide prospective applicants with a means to identify and resolve potential challenges.

While virtual meetings have their own benefits, in-person meetings help to build rapport and engagement, and provide secure environments for exam development activities. As COVID-19 continues to impact the way in which we are able to gather, check out these tips and considerations for hosting your next in-person meeting or event.

When establishing a credential program, organizations often overlook the infrastructure needed to operate and run it. In this high-level overview, learn what steps and considerations need to be taken to ensure a smooth operations process.

Diversity, equity and inclusion (DE&I) are at the forefront of I.C.E., with the organization looking to strategically implement DE&I strategies in tandem with its mission, vision and overall strategic plan. Hear from DE&I Task Force Chair Tracy Lofty, MSA, CAE, on the task force’s latest developments, including updates to the Ends Statements.

The state of Connecticut recently enacted the “clean slate” bill, forging new ground in prohibiting private organizations in the state from basing eligibility and disciplinary decisions on certain criminal convictions. Learn what this law means for your certifying organization and the individuals it serves in this overview from Julia E. Judish.

I.C.E. recently launched a new certification program for credentialing professionals: the I.C.E. Certified Credentialing Professional (ICE-CCP). In this overview, learn the history behind the program, the importance of an ICE-CCP credential and how you can register for the beta examination.