About Credentialing Insights

Credentialing Insights is the new, official online journal for ICE, featuring content that focuses on credentialing best practices, legal issues, case studies, association news, member profiles, industry thought-leadership and more.

Credentialing Insights is the same, trusted resource you knew as ICE Digest—now with a new look and streamlined user experience. The new, user-friendly online platform features original content from ICE that helps you stay up-to-date on the latest credentialing trends impacting organizations across the country.

Most articles from previous issues of ICE Digest can be found on this new website. The full ICE Digest archives are available here.


Managing Editor

Kristin Frankiewicz 

Editorial Advisory Committee

Vicki Gremelsbacker, M.S.Ed. - Chair 
Elisa Kahn, MSOL, DMA, MM, BS               
Carissa L. Homme, PhD
Robert C. Shaw, Jr., PhD
Vivian Ross, MAFM
Mina Larson, M.S., MBA, CAE



Interested in contributing to Credentialing Insights?

The Credentialing Insights editorial committee welcomes you to share your article ideas. Please read our Contributor Guidelines, and email editor@credentialingexcellence.org with your suggestions.

All potential articles submitted to Credentialing Insights are reviewed by the ICE Editorial Advisory Committee (EAC), which is comprised of ICE members and staff. The EAC provides feedback to all authors and ensures Contributor Guidelines are followed. The EAC reserves the right to edit articles, including titles and text, to fit publication guidelines. Extensive changes are shared with contributors for approval. 

Publication of any article or advertisement in Credentialing Insights should not be considered an endorsement of the opinions expressed or products advertised. Statements of fact and opinion are the responsibility of the authors alone and do not imply approval or endorsement on the part of the membership or staff of ICE. 

Interested in advertising with Credentialing Insights?

For advertising inquiries, please contact Ryan Leach at rleach@credentialingexcellence.org.


Recent Stories

Career Pathways: Ignite Session Presenters Share Their Credentialing Journeys
Career Pathways: Ignite Session Presenters Share Their Credentialing Journeys From those just starting out in the credentialing industry to those who have dedicated more than 20 years of service...
Accessibility: Design Strategies for Certificate Programs and Certification Exams
Graphic illustration of a web with various types of gear icons, a stack of books, paper icons, such as a clipboard and stack of paper, and people all facing the center of the web which is a red lightbulb. Clockwise from the top of the web, a blue man with a laptop sits on a 3D bar chart, a blue woman with pink hair stands on a circle, a blue woman with blue hair sitting in a wheelchair sits on an elevated block looking at a circle graph, a blue woman with red hair and her right hand raised stands on a clipboard with paper on it, a white man stands on a circle holding an exclamation point icon. Surrounding the web are additional gears as well as a circle and bar chart on the left side and a clipboard with paper on the right side. While there is an increase in demand for accessible programs, there is little guidance for initial accessibility...
Givin' the People What They Want: Public Exam Statistics Reporting for Your Stakeholders
Givin' the People What They Want: Public Exam Statistics Reporting for Your Stakeholders While the National Commission for Certifying Agencies (NCCA) requires organizations to report credentialing exam...