Credentialing Insights is the official online journal for I.C.E., featuring content that focuses on credentialing best practices, legal issues, case studies, association news, member profiles, industry thought leadership and more.
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Content is strategically chosen and developed by the I.C.E. Publications and Editorial Committee (PEC), and curated by industry experts that span a wide range of backgrounds in the credentialing field. I.C.E. welcomes contributions from members and non-members alike.
If you are interested in contributing to Credentialing Insights, please read our Contributor Guidelines and fill out our submission form.
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Note: Publication of any article or advertisement in Credentialing Insights should not be considered an endorsement of the opinions expressed or products advertised. Statements of fact and opinion are the responsibility of the authors alone and do not imply approval or endorsement on the part of the membership or staff of I.C.E.
Meet the People Behind Credentialing Insights
Managing Editors
- Juliana Ludema McPherron
- Angela Apicella
Publications and Editorial Committee
2026 PEC Members:
- (Chair) Melanie Graw, MEd, Senior Exam Developer, National Restaurant Association
- (Co-chair) John Dight, VP Business Development, Surpass Assessment
- A.J. Wolf, Senior Communications and Marketing Manager, American Board of Emergency Medicine
- Brittany Williams, Examination Developer, Board of Pharmacy Specialists
- Carrie Abner, MA, CAE, Vice President, Credentials & Standards, International Coaching Federation (ICF)
- Catelyn Schwartz, CAE, Certification Director, American Osteopathic Association
- Hanwook Yoo, ICE Credentialing Specialist, Psychometric Manager, National Healthcareer Association
- Jaime Kavanaugh, MSEd, Psychometrician, ACS Ventures, Inc
- Jean D'Angelo, Director of Assessment, American Osteopathic Association
- Laura A Coons, MS, CLSSGB, ICE-CCP, Examination Developer/Staff Psychometrician/Accreditation, National Inspection Testing and Certification, Corporation
- Margaret Bent, PhD, OTR, SVP Competency Assessment, National Board Certification in Occupational Therapy
- Rajat Chadha, PhD, Director of Psychometrics, National Board of Certification and Recertification for Nurse Anesthetists
- Rory McCorkle, PhD, MBA, CAE, ICE-CCP, PMP, SPHR, VP, Business Development, Strasz Assessment Systems
Thank you to our 2025 I.C.E. Exchange Exhibitors and Sponsors
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