Although nearly every credentialing organization maintains some form of ethical code and procedures for reviewing alleged violations, approaches vary widely.

A recap of the popular 2016 ICE Exchange session of the same name, this article focuses on the unique considerations that organizations may encounter when recruiting and retaining SMEs and volunteers.

A look at the case of Camarda v. Certified Financial Planner Board of Standards, Inc. and how it affects associations that sponsor certification programs

Responsive web design, using HTML and CSS, delivers exam content to any device, of any size, on any platform.

In part three of this exam security series, the author provides practical advice to combat and prevent evolving methods of cheating.

Certification programs must stay up-to-date with the latest revisions to the NCCA Standards for certification.

A deep dive into the challenges commonly faced during the re-accreditation process and how an organized approach to quality improvement can mitigate them.

The separation of programs avoids conflicts of interest and maintains the integrity of the exam, but organizations can offer both and still be in compliance with accreditation requirements.

Any organization that is marketing or communicating something should be using customer data to improve their marketing efforts.

In today’s competitive environment, people want to be assured that they are getting real value for their investment of time and money.