Strategic Responses for Certification Agencies on Social Media

Organizations are often hesitant to be active on social media because, in addition to creating content, they have to manage feedback from their audience - which can be unpredictable. Knowing social media is a valuable opportunity to engage your audience, however, how can you make it work?

Advancing Credentialing with the ICE R&D Committee

The ICE R&D Committee keeps pace with cutting-edge trends and best practices in credentialing, in order to keep the larger community informed. We spoke with John Wickett, R&D Committee Chair, to learn how the group operates, highlights from 2017 and see what they have in store this year.

Removing Roadblocks and Clearing the Way for Accreditation Success: Part 2

In this part-two article, Cynthia Allen, Susan Davis-Becker, Ph.D., and Janice Moore discuss common psychometric challenges and provide strategies to help clear the path to accreditation.

Adaptive Testing: Multiple Choices, What’s The Right Answer?

Adaptive testing seeks to change the way people are measured by making tests more efficient and effective. Discover how algorithms optimize tests to the individual, allowing for greater security and savings.

Job Analysis: Beyond the Basics

A well-conducted job analysis study allows a credentialing program to confidently assert that the content of their examination aligns with the necessary knowledge, skills, or competencies required of a job.

Removing Roadblocks and Clearing The Way For Accreditation Success: Part 1

The path to National Commission for Certifying Agencies (NCCA) accreditation is a complex yet rewarding journey. Learn how awareness of common roadblocks can not only lead to success, but create a commitment to best practices and ongoing improvement.

The Value of a Value Proposition Study

The establishment of practice standards and competency domains provides a foundation for the profession and a framework for continuing education. Assessment of knowledge and skills competency serve as the basis for many certifications and credentialing programs.

Legal Standards for Disciplinary Policies and Procedures of Certification Organizations

Although nearly every credentialing organization maintains some form of ethical code and procedures for reviewing alleged violations, approaches vary widely.

Can't Put a Price on It: The Value of Fostering Volunteer and SME Engagement

A recap of the popular 2016 ICE Exchange session of the same name, this article focuses on the unique considerations that organizations may encounter when recruiting and retaining SMEs and volunteers.

Federal Appeals Court Rules in Favor of Professional Certification Board

A look at the case of Camarda v. Certified Financial Planner Board of Standards, Inc. and how it affects associations that sponsor certification programs


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