Needs Analysis for Assessment-Based Certificate Programs

A proper needs analysis is imperative to the success of an assessment-based certificate program. By defining and aligning the organizational outcomes, ideal performance and targeted learners, your organization will be better equipped to determine the value of a program.

Following the ‘Less Traveled’ Quality Road: BPS Pursues Dual Accreditation During a Pandemic

After having multiple certification programs undergo NCCA accreditation over the past decade, the Board of Pharmacy Specialties (BPS) sought to also obtain accreditation to the ISO/IEC 17024 Standard. In this case study, learn how the BPS pursued this dual accreditation in the midst of the pandemic.

Making the Switch From 4-Option to 3-Option Multiple Choice Items Without Pretesting: Case Study and Results

Utilizing 3-option multiple-choice (MC3) items for multiple-choice questions has been discussed for years and many researchers have come to a common conclusion: MC3 items psychometrically perform just as well as 4-option multiple-choice (MC4) items. In this case study, learn how the National Council of Architectural Registration Boards teamed up with Alpine Testing Solutions to rethink the Architect Registration Examination.

Benchmark Survey in Translating Credentialing Examinations: An Opportunity to Learn, Improve and Explore Language Barriers

As groups further embrace DEI efforts, addressing language barriers with credentialing exams is becoming more prominent. In realizing that language barriers are significant obstacles for ESL nursing students, NBCRNA launched an exploratory study to identify current practices and collect baseline trends affecting the translation of exams. Read on to learn about the benchmark survey results and takeaways.

An ‘Excitement for Research’: A Q&A With Dennis Spence

Dennis Spence, PhD, MS, CRNA, FAAN, CAPT (ret), NC, USN, recently became the chief research officer at the National Board of Certification and Recertification for Nurse Anesthetists (NBCRNA). Learn more about his career path to his new role, the importance of research in the credentialing industry and the research trends he’s currently observing in the field.

Managing the Unforeseen Through Agility and Adaptability: How a Credentialing Organization Achieved Business Continuity During a Global Pandemic

Knowing what your organization does and doesn’t do well is crucial in creating a sustainable business strategy and crisis management plan. While the pandemic threw many off their routines, the Pediatric Nursing Certification Board was able to assess the situation, manage the impact, anticipate needs and set a decisive path forward. Learn about the strategies they implemented and how they achieved business continuity.

Alternate Approach to Developing Consensus for a New Certification: A Case Study

In this case study, learn how the Board of Pharmacy Specialties (BPS) utilized an evidence-based approach to developing consensus on whether or not to create a new specialty certification for pharmacists providing pain management services.

Career Pathways: Ignite Session Presenters Share Their Credentialing Journeys

From those just starting out in the credentialing industry to those who have dedicated more than 20 years of service to the field, everyone’s career path is unique. Here we share the 2020 I.C.E. Exchange Ignite Session presentations from five industry professionals at different stages of their careers. Be sure to watch each video for an in-depth look at their stories.

Maintaining Organizational Culture in the Digital Workplace

From virtual happy hours to employee pulse surveys and online learning sessions, organizations have been utilizing various tools and resources to adapt to a digital workplace. Hear from individuals at Human Resource Certification Institute (HRCI®) and Pearson VUE on how organizational culture has been maintained over the past year.

Stronger Together: A Credentialing Organization’s Story of Promoting Diversity, Equity and Inclusion

In May of 2020, a global call to action in the fight against systemic racism, discrimination and inequality motivated the National Registry of Emergency Medical Technicians to evaluate how well it was living up to the values of diversity, equity and inclusiveness (DEI). Learn about the DEI initiatives the National Registry has recently implemented, including a D&I taskforce.


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