The COVID-19 pandemic has presented unprecedented challenges that have forced credentialing and testing organizations to adapt their security measures. While many have been able to adjust, what will be the long-term impact of these changes? What will the permanent operating environment look like for test security and validity? Hear what the I.C.E. Virtual Exchange presenters have to say on this topic in this session preview.

Assessing and managing risk is important to maintaining the integrity of your certification program. In this I.C.E. Virtual Exchange preview, hear from the presenters of this topic and learn what attendees can expect to take away from the session.

Considering converting your test’s four-option multiple choice questions into three-option items? In this I.C.E. Virtual Exchange preview, hear from the presenters of this topic on the importance of making the switch, reasons behind the conversions and what attendees can expect to learn from their presentation.

In response to the COVID-19 pandemic, many groups have shifted to work-from-home arrangements for the foreseeable future. For certification organizations, however, remote work can pose credentialing specific challenges, in addition to legal and practical issues.

Due to the pandemic, many organizations and groups have had to shift their test development meetings from being in person to virtual. Hear what exam development hosts, facilitators/psychometricians and subject matter experts (SMEs) have to say about switching to a virtual format and the tips and tricks they’ve learned along the way.

Finding out the National Commission for Certifying Agencies (NCCA) denied your organization's application for initial accreditation — after months of planning and hard work — can be discouraging. SeaCrest co-founder Janice Moore shares tips on how to stay positive, reevaluate and further strengthen a program for reapplication.

2020 marks the 30th anniversary of the Americans with Disabilities Act (ADA). In 2017, a revision to Section 508 was published and amended in 2018, addressing digital accessibility and telecommunications; however, many tests are still not digitally accessible. Samantha Evans, CAE, MBA, International Association of Accessibility Professionals (IAAP), discusses the challenges these changes present and how they impact exam delivery.

Each person and industry we serve has been impacted in some way by the myriad difficulties this year has brought about. In the face of these challenges, however, there are three strong, positive themes I have seen emerge within our organization: Community. Competence. Credibility.

Earlier this year, the ICE Microcredentialing Task Force conducted the ICE Microcredentialing Pulse Survey to define and better understand current and future plans for microcredentials. Read on to learn about key takeaways, respondent feedback and stakeholder insight.

For organizations using or considering computer-based testing, technology-enhanced items (TEIs) can be a great opportunity to improve an assessment program. In this article, Matt Ferris, MA, MBA, CAE, ELS, and Nathan Thompson, PhD, discuss benefits and pitfalls of TEIs.