For those new to the credentialing industry, or just new to ICE, the Exchange is a chance to experience first-hand the value of a community that learns together and moves the industry forward. Hear from two first-time attendees to get their perspective in this interview.

What is it like to help pilot a new accreditation for an organization, making it the first to be dually accredited in ISO/IEC 17024 and NCCA — especially as someone new to the credentialing field? We spoke with NCHEC's Cynthia Kusorgbor-Narh, MPH, MCHES® to find out.

For the past seven years, the renewal rate for RNs holding the PNCB’s CPN credential has never dropped below 90 percent. The strategies presented here may improve retention rates in any industry’s certification program where a credential is not required for employment.

A report by the American Legion points out that the Department of Defense and military services’ ongoing efforts to encourage credentialing have led to a decrease in the types of military-specific barriers that have been identified over the years.

The former managing director of the American Board of Audiology discusses findings of a needs assessment and recounts how they were presented to the board.

A case study of how the National Commission for Health Education Credentialing earned IAS accreditation to ISO/IEC 17024.