The ICE Exchange

The conference for the credentialing community

2020 Exchange - Save the Dates

  • July 8: Registration Opens
  • September 24: Early Bird Deadline Ends
  • November 8 - 11: Attend the Exchange in Miami!


The name ICE Exchange reflects what is valued most by our annual conference attendees: the exchange of industry trends and best practice through live education and networking.

The ICE Exchange touches on the many aspects of the credentialing ecosystem: 

  • Business of Certification
  • Certification Operations
  • Certification Technology
  • The Future of Certification
  • Governance
  • Marketing and Communication
  • Security, Records and Data Management
  • Strategy of Certification
  • Test Development and Administration
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The ICE Exchange is designed for all levels of credentialing professionals in the public and private sectors. Organizations are encouraged to bring professionals ranging from new associates to C-level who are in specialty areas such as:

  • Assessment
  • Board of Directors or Public Members
  • Business Operations & Management
  • Education
  • Membership
  • Psychometrics
  • Sales & Marketing

Professionals investigating credentialing programs or who have a new (or old) program that needs revitalization will also benefit from attending.


  • Pre-conference workshops—full and half-day education for a deeper dive
  • Keynote Presentation—thought-provoking sessions that inspire and energize
  • Concurrent sessions—60 or 90 minutes, that blend foundational concepts, best practices and standards, with new concepts and innovative approaches to credentialing
  • Jump Start sessions—60-minute presentations in the early morning to kick-off your day
  • Lightning Learning sessions—15-minute presentations providing 3-5 key concepts to energize thinking
  • E-Posters—Explore critical issues, research, concepts and/or theories by yourself
  • Audience Interaction—: 45-60 minute focused on audience participation (facilitated roundtables, innovation collaboration).
  • Networking opportunities—offered throughout the day to encourage exchange of ideas with your peers