Quality assurance (QA) practices are foundational for certifying agencies, as they are accountable to the population they are certifying. Consider these QA tools and techniques to ensure you are delivering safe, effective products and services to your certifying population and their end users.
Are you using terms like validity and reliability correctly? Are you practicing care when communicating about credentialing programs that are based on examination results? This article will help you think twice.
Whether you work with a psychometrician or you are one yourself, it’s important for credentialing professionals of all backgrounds to understand psychometric terms. In this article, we share visual explanations of three most commonly used terms: validity, reliability and fairness.
Credentialing organizations have an obligation to offer exams that meet the needs of persons with disabilities. Failing to meet such an obligation can cause legal issues, but providing the wrong accommodations can undermine the integrity and validity of exam results. How do you walk this fine line?